PRIVACY POLICY –
MOBU ARTSTUDIO

Version: December 2025

This privacy policy applies to the services of MOBU ARTSTUDIO. We respect the privacy of all users of our website and handle personal data with care. In this policy, we explain which data we collect, why we collect it, and how we protect it.

1. Identity of the Data Controller

MOBU ARTSTUDIO
Horrewaarde 27
1399 HV Muiderberg
The Netherlands

Chamber of Commerce (KVK) number: 98946684
VAT number: NL005363823B44
Email: mobu.artstudio@gmail.com
Website: mobu-artstudio.nl

2. Personal Data We Collect

We collect the following data when you visit our website or place an order:

DATA YOU PROVIDE YOURSELF

• First and last name

• Address details

• Email address

• Phone number (optional)

• Payment details (processed via external payment providers and not stored by us)

• Order and invoice details

AUTOMATICALLY COLLECTED DATA

• IP address

• Browser information

• Device information

• Website usage data (pages visited)

This data is collected through cookies (see section 7).

3. Purposes of Data Processing

We process your personal data for the following purposes:

ORDER PROCESSING

• Processing your order

• Processing payments

• Shipping your order

• Sending order confirmations and updates

CUSTOMER SERVICE

• Responding to inquiries

• Handling complaints

MARKETING PURPOSES (OPTIONAL)

Only if you have given consent, such as:

• Newsletters

• Promotions or special offers

WEBSITE IMPROVEMENT & ANALYLIS

• Gaining insight into website usage

• Optimizing our webshop

4. Legal Basis for Processing (GDPR)

We process personal data based on the following legal grounds:

• Necessary for the performance of a contract (e.g. shipping your order)

• Consent (e.g. newsletters or cookies)

• Legitimate interest (e.g. improving our website)

• Legal obligation (e.g. administrative requirements)

5. Data Retention Periods

We do not retain your data longer than necessary.

GUIDELINES

• Order and invoice data: 7 years (legal obligation)

• Emails: up to 2 years

• Marketing data: until you unsubscribe

• Cookies: ranging from session duration up to a maximum of 2 years (see cookie policy)

6. Sharing Data with Third Parties

We only share personal data with third parties when this is necessary for our services.

PARTNERED SERVICE PROVIDERS:

• Shipping services (e.g. PostNL, DHL)

• Payment service providers (e.g. iDEAL, PayPal, Stripe)

• Web hosting & website platform (Hostinger)

• Accounting/administration services

These parties may only process your data in accordance with our instructions (data processing agreements). We never sell your personal data to third parties.

7. Cookies

Our website uses cookies to:

• Ensure the website functions properly

• Store shopping cart information and preferences

• Collect statistics

• Conduct marketing activities (only with consent)

During your first visit, we ask for permission to use non-essential cookies.

You can delete cookies at any time via your browser settings.

8. Your Privacy Rights

As a visitor and customer, you have the following rights:

• Right of access (to see what data we hold)

• Right to rectification (to correct your data)

• Right to object

• Right to restriction of processing

• Right to data portability

• Right to withdraw consent

• Right to erasure (“right to be forgotten”)

Requests can be submitted via:
mobu.artstudio@gmail.com

We will respond within 30 days.

9. Security of Personal Data

We take appropriate technical and organizational measures to protect personal data, including:

• SSL encryption (secure browsing)

• Secure storage via Hostinger

• Restricted system access

• Regular updates and security checks

10. Minors

We do not knowingly collect data from individuals under the age of 16. If in doubt, we may request consent from a parent or legal guardian.

11. Changes to This Privacy Policy

We reserve the right to amend this privacy policy. The most recent version will always be available on our website.

12. Contact

If you have any questions about this privacy policy, please contact me at:

mobu.artstudio@gmail.com